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  • Do you do custom picnics?
    Every picnic can be custom! If you have a specific decor or theme in mind or you just want some special extra details, email us the details at dinedashevents@gmail.com We will get back to you with pricing and specifics if we are able to make your vision come to life.
  • How do I book?
    Once you are ready to book, please click on any of the "Book Now" buttons throughout our website. Bookings can be made up to 10 days before the requested date. If you are looking to do a last minute picnic, please email us at dinedashevents@gmail.com and we will get back to you within 2 business days. Here are the steps you will be taken through on our booking form: 1. Choose your date and time 2. Choose your picnic package 3. Choose any add-ons you would like 4. Provide your personal details 5. Leave any comments neccessary to help build or customize your picnic 6. Choose your deposit method Your deposit will be the amount of the picnic package itself. Once we receive your request and deposit we will verify all your details and requests. We will then invoice you for the add-on costs (if any), and then send a confirmation of your picnic. You have 48 hours after your final invoice has been sent to pay your balance. Any balances not paid within 48 hours, will result in your picnic being cancelled and your deposit being refunded.
  • Why can't I book a few months in advance?
    Currently we are only taking bookings 45-60 days out. Our packages and availability change with the seasons and weather plays a huge factor. If you have a special occasion that you want to lock in, contact us with all the details and we will do our best to help!
  • What if I want to picnic with more than one person?
    All packages allow at least 2 people and can accommodate up to 10 people. If you are looking to book for a group of more than 10 please contact us! A minimum 10 days' notice is required for all bookings.
  • Where can I have my picnic?
    It is best to have your picnic in your yard, or in the yard of a family member or friend. During winter/spring months we recommend under a covered patio or gazebo for outdoors, or indoors. If you would like to have your picnic indoors, we offer indoor set up! Outdoor picnics are available June through August only, unless in a fully covered and dry area. We offer picnic set ups in the following parks (June through August only): - Westsyde Centennial - McArthur Island - McDonald Park - Riverside Park - Pineview Valley Park - Overlander Park Other local parks may include a set up fee. Distance to/from the parking lot and the type of ground affect the amount of time it takes to set up your picnic.
  • Can I add alcohol to my picnic?
    Yes...and no. If your picnic is at a private residence, hotel, or business, then yes! Someone at least 19 years old, with valid ID, will need to be present when the picnic is being set up to recieve the alcohol. If your picnic is to be at a park, public property, etc. then no. This is due to bylaws and liquor laws. Sorry!
  • What is your cancellation policy?
    If for any reason you need to cancel, please note: • Outside of 14 days of your picnic, a 100% refund will be given, minus any special order items that cannot be cancelled or returned. • Within 13-8 days of your picnic, a 50% refund will be given minus any special order items. • Within 7 days of your picnic, no refund will be provided Special order items include charcuterie, food items, beverages, flowers, etc. Cancellations due to weather are not permitted. Please make sure to have a back up location or an all-weather suitable area available for your picnic. Cancellations must be done by email to: dinedashevents@gmail.com
  • What happens if we accidentally ruin or break something?
    We understand accidents happen, but unfortunately you will be charged for any damage to our items. We do keep some spare stock, but some items will need to be replaced quickly before the next picnic, and some are vintage or hard to find pieces.
  • What do I need to know about the Holiday Special Picnics?
    Delivery will happen up to 2 hours before your selected time. For example, if you choose a 3pm picnic, your picnic will be delivered between 1-3pm. Pick up of all items will happen between 10-12pm the next day. Please have all items safely in the tote and sitting outside your front door. You do not have to clean the items, but please do not leave food not consumed or garbage in the tote. If your tote is not ready for pick up when we arrive, there will be a $50 surcharge.
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